I have the TMZ set for Eastern. When I click on the Done button under the NTP section, the time comes up 1 hour off. It also is off after a power up. If I click on the Sync button it displays the correct time. Click on the Done button again (sometimes have to click on it twice) and we are back to 1 hour off. If I set the TMZ for GMT then I end up with a 4 hour difference. The Synced time is not correct for England it is still Eastern time. The time after clicking Done button may be correct, as it is 4 hours later. It almost seems that the Time Zone is set in two different places and one of them is stuck on Eastern.
Is there a correction for this problem? Is there a way to force a Time Sync?
Dear
For the NTP time, we are not sure that it has problem.
Can you check ip address and check NTP can get communication ?
Can you check network is working well ? ( check any of firewall at the front )
Can you login into telnet and ps command log ?
Can you send us your config file ?
Which operation mode do you use it ?
date
Thu Aug 7 17:14:13 GMT 2014
date
Thu Aug 7 17:14:20 GMT 2014
With above information, we will provide you a rapid service.
Test result in Korea :
We have tested with in Korea by configuring Taipei, Korea , and some of other countries. There was no problem .
Thanks
NTP-Error.zip (425 KB)
Here is the requested information mentioned in your reply. I get the same results no matter what time server I use: time.bora.net, time.nist.gov, or pool.ntp.org
Dear
While our test, we can not make find any of problem.
Please refer following information.
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Sync Host Button : This is test only to sync “your computer- web page login computer”
please do not use this button
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Config Time Zone and NTP Server and Press Save Button
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Check Time
- login via telnet
- date
- if Time is not valid then it it problem.
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If you have further problem , please let us know about it.
If you look at the first page of the NTP error PDF file you will see the time is 1 hour off. The correct Eastern time is shown in the lower right hand corner. This is a problem. Another problem I am having is that when the microprocessor reads the time from the module it will report back 0’s for a time and then 1999 for a while until it finally comes up with a date in the 21st century (though it is 1 hour earlier then it should be). I did the telnet ‘date’ and it is also incorrect.